DePaul is thrilled to recognize Bridget DeRollo, Family Program Coordinator for our National Council on Alcohol and Drug Dependence–Rochester Area (NCADD-RA).

 

Bridget has dedicated more than three decades to empowering families, educating the community, and inspiring hope and advocating for those affected by substance use disorders.

As the Family Program Coordinator for DePaul’s NCADD-RA, how would you describe a typical day in your role?

No two days are alike. My work includes reviewing data and trends, creating presentations, teaching evidence-based lessons in schools, and leading groups for youth and families affected by substance use disorders. I also train professionals, facilitate individualized education series, support foster parents, and field calls from people experiencing stress and defeat seeking guidance, helping to ease their minds and create a sense of hope that there exists a path forward. My role also includes managing contracts with the Department of Human Services Foster Care Unit, reporting outcomes, and building relationships that strengthen the NCADD-RA’s services.

How long have you worked at NCADD-RA and have you held other roles during your time here?

I started in 1988 as Youth Program Coordinator, supervising staff and 80 volunteers. Later, I became the Total Approach Family Program Coordinator, a role I’ve expanded over the years. Today, I continue that work as Senior Coordinator.

What inspired you to pursue a career in your field?

I’ve always had the natural desire to help people grow (physically, mentally, emotionally and spiritually) and feel better about themselves, to promote dignity and respect, and a love for education. I grew up fascinated with the complexities of the human body and early on even considered going into medicine. My degree is in education. This job really captures what speaks to me and is a combination of those things. I lost a brother back in 1986 who was killed by an intoxicated driver. I was the one who received the call from the police investigator and was the one who, then, had to contact my family. It was a rough ride to say the least. This pushed me deeper into wanting to influence a better, safer world.

How has your role as Family Program Coordinator evolved over time?

My work began with a six-week family program and school presentations. Over time, it grew to include long-term foster care services, specialized education for employees who test positive on workplace drug screens, and certifications in numerous prevention programs delivered in schools. I also created unique programs, like a horse-riding program for children, and have chaired the Finger Lakes Collegiate Task Force for over three decades.

Can you share a memorable success story or moment that stands out from your time here?

There are so many. I’ll describe three:

There was a teen who was on a rapid downward spiral due to the impact of her father’s substance use disorder and was very shut down emotionally. She was on the verge of running away and dropping out of school. Her mother brought her in to speak to me. She reluctantly decided to join our teen group. She ended up staying in school, making the honor roll, and became a youth counselor at our residential camp for Children of America. Her mother wrote to us later and thanked us for having a hand in saving her daughter’s life.

An adult female who earned her Commercial Driver’s License and was making a living that supported her and her child ended up testing positive on a random drug screen at work. She was evaluated and referred for education with me. Overwhelmed and ready to give up, I offered her encouragement, education, and support to help her regain confidence and stay on track. A year later she contacted me saying how our involvement in her life made all the difference and how grateful she is that we entered her life at the time.

A 10-year-old who was placed in a foster home due to family substance use issues said to me during our Kid’s Group, ‘my mommy used drugs when I was in her tummy, and I had a stroke because of it.’ As you can imagine, my heart dropped hearing this. This is yet another reason why we do what we do.

Can you tell us about your family, pets, and/or support system?

I come from a very large traditional Italian family with grounded family values. We went to church every Sunday and I was raised to respect my elders and do the right thing. My parents were high school sweethearts, were married for 75 years and had eight children. My Dad is approaching age 101 and is a WWII veteran (US Army in Europe). I proudly say that my siblings and I all contribute to his care in our family home. I lost my Mom in 2023 at age 97. I rallied, fought for her, and held her hand while she took her last breath (a heartbreak that embeds itself). Presently, I am pet-less, though I’ve had many throughout my lifetime including six horses. I have 18 nieces and nephews, and 14 great-nieces and nephews thus far. My support system includes my family, and amazingly kindhearted people in my life.

What are some of your favorite ways to spend time outside of work?

I love to be outside and favor warm air, long days and sunshine, but I find ways to enjoy every single day. I love being active and have a passion for skinny tire cycling on country roads. One of my favorite experiences was a 100-mile charity ride from Buffalo into Canada and back—a seven-hour ride that was unforgettable.

What advice would you give to someone interested in working in your field?

Do it if it interests you!  It is such rewarding work to contribute to another human being’s life.   Never stop learning. Realize that everyone is trying to find their way and that we all desire many of the same things. That this work is beyond book knowledge; it involves heart and soul.  I highly advise networking, collaboration and developing relationships. Self-care is vital as well.

How do you stay motivated and resilient when facing challenging situations in your role?

I start with the mindset that I’ll find a solution—must be the Sicilian in me, lol. I take care of my body and mind, draw strength from supportive colleagues, and stay energized by the belief that many things are possible. My background as an athlete, winning state titles and competing in national tournaments, and training as a distance runner after college, also taught me discipline, resilience, and stamina, which helped me push through challenges.

Are there any upcoming projects or initiatives you’re especially excited about?

We are living in an ever-changing world that seems to be testing our true convictions to humankind. I’m more excited than ever to continue providing meaningful services to our community, grateful for DePaul’s inspiring mission, and proud to be part of a team that makes a difference.  This is what excites me.

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Thank you to Bridget for 33 years of making a difference at DePaul! Stay tuned as we continue to highlight the passionate individuals who make our work possible.