September is Deaf Awareness Month, a time to celebrate Deaf culture, promote inclusion, and build greater understanding of diverse experiences. Since 2013, DePaul’s WorkGuide has supported more than 670 individuals in finding and maintaining meaningful employment. Danielle Woodward, a Deaf Vocational Counselor at WorkGuide, specializes in helping individuals who are Deaf, Deafblind and hard of hearing succeed in a wide variety of jobs.

What is one thing we can start doing to better support people who are Deaf or hard of hearing?

One thing that we appreciate is asking our preferred way to communicate. Often, people misunderstand and think that Deaf, Deafblind and hard of hearing individuals automatically need an American Sign Language (ASL) interpreter. We each have different communication preferences.

What do you wish more people understood about the Deaf community or Deaf culture? 

I wish more people understood the nuances of body language, facial expressions, and other nonverbal cues within the Deaf community and Deaf culture. Many fail to grasp the significance of these elements. Additionally, I hope that people feel comfortable asking questions and learning more about Deaf culture. We are more than happy to educate others and encourage their inclusion in our world.

What advice would you give to hearing individuals who want to better support Deaf coworkers or clients? 

It’s important not to jump to conclusions based on their facial expressions, which may appear angry or strained; this is simply their way of communicating and doesn’t necessarily indicate that they are upset. Many people with hearing loss encounter this issue and need to be reminded of the expressive power of their faces.

What advice would you give to someone who wishes to learn ASL?

I recommend learning American Sign Language (ASL) for anyone who’s interested. This includes getting to know a person and adjusting your communication style. It’s important to learn from a Deaf teacher rather than a hearing teacher, as a Deaf teacher can provide insight into deaf culture, body language, and the language itself, including its nuances and complexities. Learn from school, college, church, or download Lingvano.

How might you recommend hearing individuals learn more about the lived experience of Deaf and hard of hearing individuals?

I recommend joining a Deaf community club. These clubs are always welcoming to anyone who wants to learn about individuals who are Deaf, Deafblind and hard of hearing and to gain a better understanding of Deaf culture. We embrace everyone, regardless of their background.

Thank you, Danielle, for sharing your expertise, lived experience, and guidance. At DePaul, we’re proud to stand alongside our Deaf, Deafblind and hard of hearing colleagues and those we serve by fostering understanding and creating opportunities where everyone can thrive.