A modern three-story apartment building with red and gray exterior, people walking nearby, and a sign reading Coming in 2026 across the top left of the image.

A modern three-story apartment building with a sign reading True North Apartments Central Avenue. People walk on the sidewalk, and cars are parked along the street. Text overlay says Coming in 2026. Trees with autumn leaves surround the scene.

True North Apartments – Chronic Homeless Single-Site Supportive Housing

True North Apartments, a Single-Site Supportive Housing Program, provides long-term or permanent housing where residents can access the support services they require to live successfully in the community.

Located in Rochester, New York, the site includes 70 apartments, 28 of which are reserved individuals who meet the HUD Chronic Homeless criteria.

Applications:

Please check back for more information about how to apply to this program.

Chronic Homeless referrals are being accepted through the Monroe County Continuum of Care HMIS system. Please email the True North Apartments at [email protected] with any questions.

Services provided:

Tenants will be assigned to a housing specialist on-site to assist with identifying service gaps and subsequent linkages in the community, providing advocacy, networking with service providers, and support in maintaining independence through creation of a housing support plan.

Admission Criteria:

Must meet the HUD Chronic Homeless criteria
Be referred through the Monroe County Continuum of Care Program
Possess independent living skills to maintain an apartment. There is no medication room on site.
Have a desire to participate in goal planning to maintain independence in your housing.
Must meet eligibility requirements of the Low-Income Housing Tax Credit Program. Income and occupancy requirements apply.

Program includes:

Rental assistance – Tenant pays 30% of their adjusted income or Department of Human Services (DHS) shelter rate, an agency rental stipend pays the remainder of the rent.
Security deposit is not required.
A fully furnished apartment, including necessities such as linens, dishes, silverware, pots, pans, vacuum and cleaning supplies.
Heat, air conditioning, hot water and electric are included in the rent.

The buildings are 100 percent smoke free. There are designated smoking areas provided outdoors.